Can anyone help with a very odd problem I am experiencing with a certain website? The problem is probably with my PC rather than the website, but you may be able to suggest where I should be looking to fix it, based on the following description of the problem.
A user accesses www.marinetraffic.com
A map of the world is shown with ship icons representing the positions of marine traffic. Zoom in for best view. Single click on a ship icon. A pop-up displays showing more details about the ship in question.
You should be able to close the pop-up and then click in turn on any number of ships and have their details displayed. I'm guessing you will find this works just fine.
In my case, after clicking in turn on two vessels to get the vessel details pop-up, the third and subsequent requests are ignored.
However, if while still in the Live Map, I select, say, Photos from the top menu bar, and then return to the Live Map, the sequence starts again. The first two vessel detail requests are executed, then the third and subsequent requests are ignored.
This was not happening a few weeks, (months?), ago. I have made no significant changes to the PC that I can think of, but of course, these days, stuff is happening behind the scenes all the time....
This happens on my desktop PC. OS is Windows 7. This behaviour is common to Firefox, Chrome, and IE. All latest versions. I have tried disabling adblockers and other extensions, but nothing seems to help.
The check box for blocking pop-ups is unchecked.
On another computer, my laptop, again Windows 7, everything works normally. The vessel details pop-up is shown however many times you request it in one session.
The errant behaviour happens regardless of whether I am logged in to MarineTraffic as a registered user or just as a guest.
This is probably also relevant. On my desktop PC, when I go to the MarineTraffic Support site and click on “Login” absolutely nothing happens.
If I do that on the laptop, I get the User Name and Password fields displayed as you would expect.
Clearly something is stopping me properly accessing certain parts of the MarineTraffic website. I've not noticed anything similar on other websites.
Any ideas where I should look for a setting that's gone wrong? Or any ideas of any kind? I have of course contacted Marine Traffic for support, but as yet they have failed to diagnose the problem. I haven't yet told them it only happens on one computer, as I'm pretty sure they will walk away when they hear that.....
Any help much appreciated.