Wind Customer Support

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thebigbluecheese
Posts: 341
Joined: Sat Jun 14, 2008 10:54 am

Wind Customer Support

Postby thebigbluecheese » Fri Jul 21, 2017 10:30 am

For about 9 months now I have been unable to contact customer support at Wind . They seem now to have one of these automated phone contact things where you must answer questions as you go on . my greek is very limited so I am unable to progress through to actually speaking to someone . Does anyone know of a direct number i could call or even an email address , Thank you

Kilkis
Posts: 8905
Joined: Sat Apr 21, 2007 3:58 pm
Location: Near Chania

Re: Wind Customer Support

Postby Kilkis » Fri Jul 21, 2017 10:55 am

Have you tried using their contact form explaining the problem and asking someone who speaks English to phone you?

Warwick

Danny
Posts: 142
Joined: Thu Dec 19, 2013 3:37 pm
Location: Vamos

Re: Wind Customer Support

Postby Danny » Fri Jul 21, 2017 5:39 pm

The contact form is what I used and over the space of a couple of days i'd spoken to three Greek people at Wind who all spoke good English and I got the problem resolved. Must say though I think Winds cell phone service is inferior to Cosmote

thebigbluecheese
Posts: 341
Joined: Sat Jun 14, 2008 10:54 am

Re: Wind Customer Support

Postby thebigbluecheese » Fri Jul 21, 2017 9:32 pm

Cheers Danny , I completed a contact form earlier today , still no response

Jeffstclair
Posts: 969
Joined: Thu Sep 06, 2007 10:00 pm
Location: The centre of the universe

Re: Wind Customer Support

Postby Jeffstclair » Fri Jul 21, 2017 9:45 pm

Danny wrote:The contact form is what I used and over the space of a couple of days i'd spoken to three Greek people at Wind who all spoke good English and I got the problem resolved. Must say though I think Winds cell phone service is inferior to Cosmote



Well in my village the Cosmote coverage is useless , wind is the best on the roof but not in the house . ok for a text but a phone call no way ...when I leave the village , I get a whole load of missed calls ....am I botherd ? nah ...


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