Back on track!
I appreciate this thread is about flights, but this might be of interest to others who use the ferry route....as we do.
We were booked with ANEK/Superfast from Italy to Greece on the 15th April. Obviously we realised this wasn’t going to happen as soon as Italy closed its borders.
We kept checking the ANEK website, and up until the 14th April it was stating that bookings would be honoured for 12 months from the initial sailing date. However, on the 16th the website changed, and it then mentioned an 18 month extension to sailing dates for anyone with a ticket from that day. - If, after 18 months, you could not use your ticket, you could have a full refund.
We contacted ANEK/Superfast to say our ticket was for the 15th.....so we assumed we were covered by their updated website? They emailed back confirming we have 18 months to use our tickets, and if we don’t, we can have the full refund of all tickets we have booked already. We are happy with that. - I fail to see that a shipping line like ANEK will go bust, as much of it’s cargo is commercial anyway, and the ships are still operating for lorries etc.
We have not asked for our money back, so I am not sure what would happen if we did, but we are happy to let ANEK hold it for now. The other good thing was that we had used their ‘early booking discount’....which is normally non-refundable. We have been told that if we book in 2021 and our new sailing costs are more than 2020, we will still get a discount on any extra we have to pay. - That seems very fair to us.