Forsto wrote:I can understand the need for clarification as in England it would be the service provider, rather than the bank, who organises the direct debit. With regard to the electricity payment, I had to visit my bank with a receipted bill from the electricity provider before I was able to set up the direct debit.
To clarify the process I described above is the online process at one particular bank. I have no way of knowing if other banks operate in the same way. Alpha Bank has always been ahead of the pack when it comes to online banking.
In the UK there is a clear distinction between Standing Order, where you are in control and transfer the same amount each time, and Direct Debit, where the payee is in control and tells the bank how much they want. You can certainly set up a Standing Order at a UK bank without going through the payee, I did it a couple of months ago. As Forsto says you can't usually set up a Direct Debit through the bank in the UK, although you can manage them. In Greece they seem to be referring to a Direct Debit as a Standing Order since the process is called a Standing Order but you set a maximum amount to transfer rather than a specific amount, suggesting the payee will tell them? Perhaps this is a translation issue since I work in the English version of online banking.
I have never actually set one up in Greece so I have no idea if, having set it up with the bank, you then need to inform the payee or if the bank does that for you.