kvsteele wrote:I tried to renew my IKA book earlier this month and was told it could not be renewed until the last day of the month in which it expires...
I don't know who told you this but two friends and I all renewed our books in December between Christmas and New year. Had to wait nearly 10 minutes. Dreadful! As far as I am aware all books expire on 28 February so, if it were true, every IKA member in Chania would be trying to renew their books on that day.
Unless things have changed since December, it is only the left hand section that doesn't operate on a Friday. Even if you don't speak Greek, if you look at the notice near the ticket machine that says it is only open between Monday and Thursday and the sign over the left hand section you should be able to recognise that the names on both are the same. We renewed our books on a Friday and the right hand section, where the books are renewed, was working normally, albeit with only two windows open. One of my friends was also trying to get a refund for glasses but couldn't do that because she needed the section that was closed.