Jeffstclair wrote: We use it on-line mostly to pay bills and that seems to work ....jeff...
I assume you mean Piraeus bank? can't fault them after being with them for 8 years, not one problem. Pink slips done straight away. Maybe yours have to come from Athens because of the change that has happened but don't see why. Have you asked them why?Retired in Crete wrote:When I moved to Crete almost ten years ago I opened an account with the Laikie bank which, a couple of years ago, became part of Marfin Egnatia. Being a small bank I received excellent service, nothing seemed too much trouble and whenever I walked through the door I was greeted by name. I could not fault them.
Now Marfin Egnatia has closed and my account taken over by Peirais Bank. The difference is unbelievable. Everything seems too much trouble for them and their procedures are archaic. A couple of examples:
I asked for pink slips to cover recent transfers. The clerk produced two forms and a sheet of carbon paper. (Which museum do they buy this from?). He filled out the form, explained that the slips came from Athens and would take seven days. Three weeks later I am still waiting. Marfin would print these out while I waited!
I wanted to pay a bill (1,200+ Euros) by debit card but my card has a limit, at my request, of 600 Euros. Could they up the limit for this one transaction? They could up the limit but it would take 24 hours and I would have to come back the next day and sign more paper to get it reduced back to 600. Marfin used to up my limit for single transactions if I phoned them and told them how much and whom I wanted to pay!
It is impossible to use the cash machine at my branch if the sun is shining! Despite having a sun shield, the sun still shines on the screen and it is unreadable so I have to travel to another branch to get cash.
You have probably gathered by now that I want to change banks!
Which one should I go to? Has anyone else changed banks and how did they cope with transferring direct debits etc?
All advice gratefully received.
scooby wrote: I assume you mean Piraeus bank?
scooby wrote: Pink slips done straight away. Maybe yours have to come from Athens because of the change that has happened but don't see why. Have you asked them why?
Retired in Crete wrote: Which one should I go to? Has anyone else changed banks and how did they cope with transferring direct debits etc?
Tim wrote:I think the banking experience probably comes down to the attitude and efficacy of individual branches, rather than the corporate brand. In the case of Sitia, I've been a Eurobank customer for six years now and can only echo everything that Mixos says in the post above.
Hope this helps.
filippos wrote:I have never seen a "pink slip" (of any colour). Our accountant gets them on demand directly from the bank...
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