Postby Mixos » Thu Apr 04, 2019 4:53 pm
I don't want to rekindle the spat contained in a previous thread over the definition of what is the "norm" among airlines bumping passengers to standby (and Carol has locked that thread anyway!) but it's worth pointing out that Easyjet seems to be following Aegean's example -- with remarkably generous terms. At Gatwick today, Easyjet broadcast an announcement at the departure gate that the 07.10 to Heraklion was overbooked by five seats and any passenger who gave up their place would receive 500 euros, high class hotel accommodation and a seat on the next available flight. I saw several people leap out of their chairs and head over to the desk; and who wouldn't, on those terms, if their trip could wait a day or so? A few minutes earlier, a similar tannoy said the Malta flight was overbooked and the same generous terms were offered to anyone willing to stand down. I've never heard this message broadcast at the departure gates before, despite flying with Easyjet several times a year, so I wonder if this is, indeed, a new "norm" among airlines. It does, in any case, seem at odds with Easyjet's reduced profit warning yesterday, citing reduced bookings due to the dreaded B-word.